Connectivity Specialty: Exam reviewConnectivity Specialty: Exam review

Last Updated on June 13, 2023 by Arnav Sharma

AZ-720 was released around the last week of June 2022. This exam focuses troubleshoot hybrid environments, including issues with Azure Virtual Machines, virtual networks, and connectivity between on-premises and Azure services.

As per Microsoft: Candidates for this exam should have experience with networking and with hybrid
environments, including knowledge of routing, permissions, and account limits. They must be
able to use available tools to diagnose issues related to business continuity, hybrid
environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control,
networking, and virtual machines connectivity.

Skills measured

  • Troubleshoot business continuity issues (5-10%)
  • Troubleshoot hybrid and cloud connectivity issues (20-25%)
  • Troubleshoot Platform as a Service issues (5-10%)
  • Troubleshoot authentication and access control issues (15-20%)
  • Troubleshoot networks (25-30%)
  • Troubleshoot VM connectivity issues (5-10%)

Learning Path:

  • Microsoft Learn is a good start and provides a clear overview of the exams and expectations.
  • Reading troubleshooting documents helps in understanding other stuff which may not be clear using the learning path.
  • And the last thing is trying to deploy and break resources – “Hand On Experience” ?

My experience:

  • Similar to other exams, it covers pretty much everything listed in the given topics.
  • I had 50’ish questions and 100 minutes.
  • Some questions were tricky and others were straightforward.
  • Don’t spend time on tricky ones – complete the exam and revisit them once you’re done.


Q: What is the Specialty certification?

A: This is a Microsoft Azure certification that is designed to validate the skills and expertise of engineers with subject matter expertise in resolving networking and connectivity in Azure. It demonstrates that the certified individual has the ability to troubleshoot Microsoft Azure connectivity using advanced methods.

Q: What are the prerequisites for getting the certification?

A: The prerequisites for the certification is using advanced debugging methods to resolve networking and connectivity issues in Microsoft Azure. Candidates for the certification must have experience with networking and hybrid scenarios, as well as competency in business continuity, access control, and cloud solutions.

Q: What topics are covered in the exam (AZ-720)?

A: The exam measures your ability to accomplish technical tasks related to resolving networking and connectivity in Azure. The latest updates to the exam measures your ability to troubleshoot network address translation, configure load balancing, and perform advanced debugging methods to resolve connectivity in Azure.

Q: What is the target audience for the certification?

A: The certification is intended for support engineers with subject matter expertise in resolving networking and connectivity issues in Microsoft Azure. It is also suitable for individuals who want to demonstrate their proficiency with Azure connectivity solutions and the associated networking technologies, protocols, and services.

Q: What is the format of the exam?

A: The exam is a multiple-choice, online assessment that is available to help you prepare for the certification. The exam measures your ability to troubleshoot Microsoft Azure connectivity using advanced troubleshooting methods, and includes scenario-based questions that require you to identify the root cause of a connectivity issue and recommend a resolution.

Q: What is the renewal process for the certification?

A: The certification is subject to a renewal process that ensures that your skills and knowledge remain up-to-date. The certification can be renewed by passing the most recent version of the Azure Support Engineer for Connectivity Specialty exam, or by earning a different Microsoft certified Azure support engineer badge.

Q: What types of troubleshooting methods are covered in the course?

A: The course covers advanced diagnostic methods to resolve networking issues in Microsoft Azure. It includes topics such as working on network address translation, resolving connectivity problems in hybrid scenarios, and fixing platform-as-a-service (PaaS) solutions.

Q: What study materials are available for the certification?

A: Microsoft offers a range of study materials to help you prepare for the certification, including a study guide, online training courses, and practice exams. There is also a Microsoft Certified Azure Support Engineer community available to provide additional support and guidance throughout your certification process.

Q: What is the course dates and availability?

A: The Azure Support Engineer for Connectivity Specialty courses are available online and can be accessed at any time that is convenient for you. You can choose to take the course at your own pace, or you can attend live instructor-led training sessions. The course duration is typically six days.

Q: What is the value of the certification?

A: The engineer for connectivity specialty certification is valuable for support engineers who want to demonstrate their proficiency with Azure connectivity solutions and the associated networking technologies, protocols, and services. It is also a valuable asset for organizations that rely on Microsoft Azure to manage their business operations, since it ensures that their support engineers have the skills and knowledge to efficiently and effectively resolve connectivity issues in Azure.


keywords: identify root causes for complex, azure network, role troubleshoot hybrid diagnose and identify root causes,  environments, use various tools and technologies

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